Fashion DNA Pty Ltd

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Melbourne Phone
+61 3 9008 7906

Sydney Phone
+61 2 9575 4827

Fax: +61 3 9018 4426

Frequently Asked Question

Q: How long does it take to develop a print?

A: Generally it takes 4 to 10 hours to develop a print. This depends on how complex the artwork needs to be and also on the brief for developing an artwork. The more precise the brief is the less time it takes for a designer to interpret your vision into a graphical image.
We provide a free (no obligations) quote once our designer has received design brief.

Q: Is your artwork exclusive?

A: Yes, all artwork is exclusive and designed in house. We take all necessary measures to safeguard copyright.

Q: Do I receive the files that can be modified later and how?

A: Yes, once the work is completed we provide all necessary files so they can be used and modified as required.  Most of the artwork is created in Illustrator or/and PhotoShop. Upon completion of a project the image can be saved in any format required - AI, PSD, PDF, EPS, JPG, PNG, GIF, etc.
Files are provided either on CDs or through our FTP server.

Q: Is the artwork ready for production/manufacture/printing?

A: Yes, all works are ready for production. All the necessary information – specification sheets, colour separation for screen-printing, yardage repeats, fonts/effects outlining, etc – can be done upon request.
If required we can assist with dealings with your manufacturer or printer. 

Q: Can you work with companies not located in Melbourne?

A: We are working successfully with companies located across Australia and New Zealand. By use of every available technology we make it easy and efficient to work with customer in all locations. All our customers enjoy free access to our FTP server for exchanging of large files, free phone calls and video conferencing via Skype etc.
These are some of measures we take to keep our rates low.

Q: Which payment methods do you accept?

A: We accept cheques, direct credit, Visa, MasterCard, and Eftpos – in the office. 2.4% surcharge applies to credit card payments

Q: Do I have control of costs involved in developing artwork?

A: Yes, you will have full control of any costs involved. Our designer will provide accurate estimate and quote and once the quote is approved by you – the work will commence. 

Q: Can you do production drawings & diagrams?

A: Yes, we surely can. We can create precise production sketches from grament description & sample photos. Production drawings will also include close-ups of design areas, diagrams & may include measurements (if required).

Q: I am starting a new fashion business, got a great idea but not sure how to make it happen. Can you help?

A: Certainly!! That's what Fashion DNA is all about. We'll work with you stage by stage to lead this great idea from sketch to finished garment (and even to shopping website if required).

For more information, please, contact us

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